Privacy policy
Who is responsible
Lapaz Hire Ltd is responsible for personal information handled through this site. Privacy requests should be addressed to Leah Carr at 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX.
Enquiries and customer portal
This website currently provides a customer portal demonstration with sample records, not access to a customer account. It does not ask for a password. Online enquiry delivery is not currently available; please use our postal address for correspondence. Do not enter personal or confidential customer information into demonstration fields.
Machine Advisor
When you use the Machine Advisor, the job requirements you submit are sent to an AI recommendation service through Lovable. Describe the equipment requirements without names, contact details or confidential information. Recommendations require confirmation by the hire desk and are not a safety assessment.
Hosting, security and fonts
The site is hosted through Lovable and delivered through Cloudflare. These services process technical request information to deliver and protect the site. Cloudflare may set security cookies such as __cf_bm. Google Fonts receives your browser’s request when fonts load, including your IP address. Site errors may be reported to the hosting service.
Visitor analytics
Visitor analytics records page visits, referral sources, country, browser, time spent, page performance and errors. Interactions may also be recorded where enabled. Lovable’s analytics uses no cookies, stores nothing on your device and does not recognise returning visitors. Detailed analytics is retained for 90 days and daily summaries for one year.
How information is used
Information is used to respond to correspondence, provide requested equipment recommendations, deliver and protect the website, and understand site performance. Depending on the purpose, processing may rely on steps requested before entering a contract, legal obligations, legitimate interests or consent where required.
Retention and service providers
Correspondence should be retained only for as long as needed for the enquiry and applicable business or legal obligations. A fixed company retention schedule has not yet been published. Hosting, security, font and AI providers may process information outside the UK; their applicable terms and transfer safeguards should be reviewed before sending sensitive information.
Your rights and complaints
Depending on applicable law, you may request access, correction, deletion, restriction or portability of your personal information, object to processing, or withdraw consent where processing relies on it. Write to Leah Carr at the address above. You may also complain to the UK Information Commissioner’s Office at ico.org.uk or your local data protection authority.